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Privacy Policy

  

EFFECTIVE DATE: MARCH 13, 2018


The Chain App Pty ltd (“The Chain App”,”üs”, “we”, or “our”) operates the www.thechain.com.au & www.thechainapp.com.au websites and obtains & use information obtain through Service provided by The Chain App Pty Ltd website https://app.thechain.com.au and The Chain App mobile application.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in the Privacy Policy have the same meanings as in our Terms and Conditions.

INFORMAITON COLLECTION AND USE

We collect several different types of information for various purposes to provide and improve our Service to you.

TYPES OF DATA COLLECTED

PERSONAL DATA

While using our Service we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, Postal      code, City
  • License & registration      details
  • Cookies and Usage Data
  • Location data

We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us.


Usage of Data

We may also collect formation that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you sue, your mobile device unique ID, the IP address of your mobile device, your mobile devices operation system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.


LOCATION DATA(Background Location)

For the app to function correctly, we use and store information about your location(“location data”). This data is required to deliver many of the Apps main features. It allows us to track deliveries in real time and provide customers with updates on arrival times. The collection of location data also supports the apps major feature of aiding drivers with their Chain or Responsibility requirements in relation to Fatigue Management and Driver Speed Management. The collection of location ensure’s drivers are stationary while resting as well as tracking each driver Base locations. The live tracking supports driver Speed Management and route mapping to determine if toll roads are used.

The location data may be accessed when the app is closed or not in use, but this data is not stored. Only a drivers location data between hitting Start Drive and End Driving are recorded and stored

You can enable or disable location services when you use our Service at any time, through your device settings, but you may want to check with your provider first.


TRACKING & COOKIES DATA

We use cookies and similar tracking technologies to track the activity on our Service to hold certain information.

Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser form a website and stored on your device. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Examples of cookies we use :

  • Session Cookies. We use session      Cookies to operate our service
  • Preference Cookies. We use      Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use      Security Cookies for security purposes


Use of Data

The Chain App Pty Ltd uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide Customer Support and      vehicle tracking updates
  • To gather Analysis or valuable      information so that we can improve our Service
  • To monitor the usage of our      Service
  • To detect, prevent and address      technical issues
  • To provide you with news,      special offers and general information about other goods, services and      events which we offer that are similar to those that you have already      purchased or enquired about unless you have opted not to receive such  information


TRANSFER OF DATA

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside or you state, province, country or other governmental jurisdiction where the data protections laws may differ than those form your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Chain App Pty Ltd will take all steps reasonable necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and not transfer of your Personal Data will take place to an organization or country unless there are adequate controls in place including the security of your data and other personal information.



DISCLOSURE OF DATA

Disclosure for Law Enforcement

Under certain circumstances, The Chain App Pty Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).


Legal Requirements

The Chain App Pty ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • To protect and defend the rights      or property of The Chain App Pty Ltd
  • To prevent or investigate      possible wrongdoing in connection with the Service
  • To protect the personal safety      of users of the Service or the public
  • To protect against legal      liability



SECURITY OF DATA 

The security of your data is important to us but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service (“Service Providers”) to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practises of any third-party sites or services.


CHILDRENS PRIVACY

Our Service does not address anyone under the age of 13 (“children”).

We do not knowingly collect personally identifiable information form anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data form children without verification of parental consent, we take steps to remove that information from our services.


CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or prominent notice on our Service, prior to the change coming effective and update the effective date” at the top of the Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


CONTACT US

If you have any questions about this Privacy Policy, please contact us:

- By email: link@thechain.com.au

Copyright © 2021 The Chain App Pty Ltd - All Rights Reserved.

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